Privacy policy.
Last Updated: [10/22/2024]
At Southern Scooper, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of personal information from customers:
Contact Information: This includes your name, email address, phone number, and physical address, which are used for communication and service-related purposes.
Payment Information: We may collect bank account details, credit card information, or other payment details to process payments for our services.
Service Preferences: Any specific details regarding your service preferences, such as frequency of service or special instructions.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
Providing Services: To schedule and carry out dog waste removal services as requested.
Billing and Payments: To process payments for our services, including any recurring payments.
Communication: To send you emails or text messages regarding your service, promotions, or other updates related to Southern Scooper.
Legal Compliance: To comply with legal obligations or respond to lawful requests.
3. How We Protect Your Information
We take the security of your personal information seriously. The measures we have in place include:
Encryption: We use secure encryption for any sensitive information, such as payment details, when processed online.
Access Control: Only authorized personnel can access customer information, and we take reasonable steps to ensure it is not misused.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
With Service Providers: We may share your information with trusted third-party providers (e.g., payment processors) who assist in delivering services to you.
Legal Compliance: We may disclose your personal information if required by law or to protect the safety of our customers and business.
5. Your Rights
You have the right to:
Access Your Data: You can request to see the personal information we hold about you.
Correct Your Data: You can update or correct any inaccuracies in your personal information.
Delete Your Data: You can request that we delete your personal data unless it’s needed for legal or legitimate business purposes.
6. Retention of Data
We will retain your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once the information is no longer needed, we will securely delete it.
7. Cookies and Tracking
We may use cookies or similar tracking technologies to enhance your experience on our website. These tools help us understand how you use our services and improve them. You can choose to disable cookies in your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy regularly to stay informed of any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [southernscooper2024@outlook.com
Phone: [704-928-5871]